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585 Franklin Street
Mountain View, CA 94041
Phone: 650-903-6887

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Fri   - Sat    10:00am - 6:00pm
Sun              1:00pm - 5:00pm

 
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Computer and Network Use


Policy
The City of Mountain View Public Library as part of its services to provide information and support educational pursuits provides computer workstations and network resources for customers to access the Library catalog (OPAC) and other electronic Library resources and to access the Internet. The Mountain View Public Library Internet Access Policy defines Internet access in the Library. This policy establishes the regulations and procedures for customer use of Library computers and personal laptop users accessing the Library's network, not the wireless network.

PRIVACY POLICY

It is the policy of the City of Mountain View Public Library to protect the privacy of Library customers consistent with the law. The Library may keep statistical records of customer use of Internet computers; for example, the number of users each day or average session time.

DISCLAIMER

  • Personal information may not be secure or may be observed by others. Library customers use the Internet at their own risk.
  • Material on the Internet may be copyrighted. It is the customer's responsibility to be aware of the display of any notices concerning the copyright of information and to respect the copyright laws of the United States.

REGULATIONS FOR USING LIBRARY COMPUTERS

All users must read and agree to comply with the provisions of the City of Mountain View Library Internet Access Policy and the Library Computer and Network Use Policy.

All users are expected to use these resources in a responsible manner, consistent with the educational and information purposes for which they are provided. Users are expected to exercise good judgment, be considerate of others and follow the Library's Behavior Policy.

Users who do not use the Library computers and network appropriately will be asked to end a search or session and may be prohibited from using the Library.

Unacceptable, inappropriate uses include:
— Viewing material that violates Federal, State or local laws or regulations, including those regarding accessing, viewing, printing and distributing obscenity or child pornography.
— Violating copyright laws or licensing agreements pertaining to software, files and other resources obtained electronically.
— Violating another user's privacy.
— Engaging in any activity that is libelous, slanderous or deliberately offensive to the average reasonable person.
— Disrupting or interfering with network services and users.
— Installing or downloading any software; attempting to alter software configuration.
— Tampering with, destroying or damaging equipment, software and data belonging to the Library.
— Any operation of the equipment, system or software for reasons other than intended authorized functions.

Users are responsible for any damage to equipment, network or software as a result of unacceptable use.

Users who view harmful matter in the presence of a minor are subject to legal action. (California Penal Code 313.1)

A maximum of two people at a time may use a computer station. In the Training Center, only one person at a time may use the computer station.

PROCEDURES FOR USING LIBRARY COMPUTERS

A user must have a Library card and be in good standing to use the Internet computers up to 90 minutes per day without charge.

Customers without Library cards or who require additional Internet computer time may purchase additional time at the Customer Services or Welcome Desk for $5.00 per hour. Customers without a library account may request a temporary a one-time 15 minute Guest Pass from the Information Desk on the second floor. Customers without proof of current address may get a Limited card that allows them 90 minutes of access to the Internet and limits their checkout to 2 items at a time.

A "CASSIE" account is necessary to use the Internet computers and requires a Library card number and password. Computers are available on a first-come, first-served basis. Customers can request the "next available" Internet computer on the second floor by registering at a "CASSIE Kiosk." All computers shut down five minutes before the Library is closing.

Computer stations in the Children's area are intended for use by children and adults working with children.

Computer stations in the Teen Zone are restricted to use by Teens during the hours the Teen Zone is reserved for teens.

Printing from the Internet stations is $0.10 per one-sided page or $0.15 per duplex page. Printing from Library catalog (OPAC) workstations is free. Value is added to a CASSIE account at the first-floor Customer Service Desk, Welcome Desk or by using a CASSIE Kiosk.

REGULATIONS FOR LAPTOP USERS ON THE LIBRARY NETWORK

All users must read and agree to comply with the posted provisions of the City of Mountain View Library Internet Access Policy and the Library Computer and Network Use Policy.

All users are expected to use these resources in a responsible manner, consistent with the educational and information purposes for which they are provided. Users are expected to exercise good judgment, be considerate of others and follow the Library's Behavior Policy.

Users who do not use the Library network appropriately will be asked to end a search/session and may be prohibited from using the Library.

Unacceptable, inappropriate uses include:
— Viewing material that violates Federal, State or local laws or regulations,
including those regarding accessing, viewing, printing and distributing obscenity or child pornography.
— Violating another user's privacy.
— Engaging in any activity that is libelous, slanderous or deliberately offensive to the average reasonable person.
— Disrupting or interfering with network services and users, including: using malicious software or hardware, hacking, cracking phishing.
— Tampering with, destroying or damaging equipment, software and data belonging to the Library.
— Any operation of the equipment, system or software for reasons other than intended authorized functions.

Users are responsible for any damage to equipment or network as a result of unacceptable use.

Users who view harmful matter in the presence of a minor are subject to legal action. (CA Penal Code 313.1)

PROCEDURES FOR LAPTOP COMPUTER USERS ON THE LIBRARY NETWORK
A user must have an Ethernet cable to connect to the Library's network. The Library does not provide these cables.

General information about connecting to the network is available at the Computer Help Desk on the second floor; however, staff does not provide personalized assistance and does not handle the customer's equipment.

Download a copy of the Computer and Network Use Policy

Adopted by the Library Board of Trustees: April 16, 2007
Revised and adopted by the Library Board of Trustees: July 21, 2008

Revised 10/04/11