CITY OF MOUNTAIN VIEW PUBLIC LIBRARY BEHAVIOR POLICY POLICY: The Library provides a comfortable and safe environment where customers can read, study, work and use Library equipment, resources and services, and where Library staff can perform their duties effectively without interference.  Since the Library is used for various purposes, quiet areas have been designated for customers who prefer a quieter environment. Loud, disruptive, disrespectful, threatening, or abusive behavior is not tolerated and customers acting in such a manner will be asked to leave the Library. Treat staff and other customers with courtesy and respect  Respect the privacy of others Bring only covered drinks inside the Library; consume all food and uncovered drinks outside the Library. Alcohol is not permitted. Observe time limits and use guidelines for computer and other equipment and group study rooms Observe no talking and no electronic devices  in “Quiet Study” areas; keep voices down in other areas Respect and protect equipment and furniture and report any problems to Library staff Keep personal items with you at all times. The Library is not responsible for unattended items PERSONAL ELECTRONIC DEVICES: Place or receive cell phone calls outside the building Silence or set to vibrate all cell phones and pagers Use headsets when listening to music, movies, or other audible sounds from any device. Set computer or other personal electronic device sounds/signals to the lowest audible level SAFETY: Children under the age of eight must be directly supervised by a responsible adult at all times Keep entrances, exits, and aisles clear; place backpacks and similar items under tables or chairs Leave large or bulky items, such as bags and shopping carts, outside the Library; the only wheeled vehicles permitted are wheelchairs and strollers Secure bicycles in racks provided on Franklin Street or near the park side entrance Use furniture appropriately; do not tilt chairs or place feet or shoes on furniture Wear shoes in the Library at all times Running and jumping and other activities that could cause injury to you or to others are not permitted in the Library or on Library grounds Follow regulations posted outside the Library prohibiting using or riding skateboards, rollerblades, roller skates, bicycles or scooters on sidewalks or paths ACTIVITIES NOT ALLOWED: Interfering with another person’s use of Library materials, equipment or resources Soliciting, panhandling, or attempting to sell items for fundraising or other commercial purposes not sanctioned by the Library Writing on or otherwise damaging Library property including books, walls, furniture, computer equipment and facilities. Bringing animals inside the Library, except those assisting the disabled Sleeping, bathing, washing clothes Revised and adopted by the Library Board of Trustees March 16, 2009 Revised and adopted by the Library Board of Trustees February 25, 2008 Adopted by the Mountain View Library board of trustees October 1, 2001

Rev. 03/18/09